National Attendance PortalAttendance is about belonging.
★ Star Premium Feature
Premium • practitioner workspace • quality assurance

Attendance Casework Command Centre™

Build the whole case in one place. Record chronology, barriers, pupil and family voice, agencies, interventions, actions and reviews — while the QA engine asks the question that matters: is this case actually moving?

Connected resources
01 • Command dashboard

One case. One story. One current plan.

Start with a pseudonym, initials or local case reference. Add only the information needed for attendance casework.

New attendance case

Add a case reference and current attendance information below.

Case identity & context

Attendance & outcome baseline

Immediate picture

Strengths & protective factors

Safeguarding / welfare check

Live case pulse

What is the workspace telling you?

02 • Chronology

Record what changed — not just what happened.

A useful chronology distinguishes contact/activity from evidence, decision and impact.

Add chronology entry

DateTypeEvidence/eventDecision/actionImpact/next evidence
03 • Voice

If the pupil and family are absent from the record, the case is incomplete.

Capture what each person says is making attendance harder, what helps, and what they want adults to understand.

Pupil / young person voice

Use their words where possible. Avoid forcing disclosure.

Parent / carer voice

Record concerns, strengths, practical barriers and what support feels workable.

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Voice is evidence, not decoration.

A good case record shows where pupil/family views changed the plan — or explains professionally why a requested action was not appropriate.

04 • Barriers

Diagnose before escalating intervention.

Select likely barrier domains, then write the case-specific evidence. A tick alone is not a diagnosis.

Primary barrier hypothesis

What would test this hypothesis?

05 • Interventions

Intervention activity is not impact.

Every intervention should have a purpose, start point, review point and evidence of whether it changed anything.

Add intervention

StartInterventionRationaleOwnerReviewSuccess measureImpact
06 • Agencies

One coordinated plan — not parallel professional activity.

Record why each partner is involved, what they own, and what the attendance case needs from them.

Add agency / professional

AgencyProfessionalContributionEvidence neededNext review
07 • Actions

Every action needs an owner and a date.

Unowned actions are one of the most common sources of case drift. The QA engine checks this automatically.

Add action

ActionOwnerDueStatusEvidence / impact
08 • Reviews

A review should produce a decision.

Record evidence, voice, what changed and whether to continue, adapt, step up, step down or close.

Add formal case review

09 • Case quality assurance

Is this case moving — or merely being discussed?

The engine checks completeness and case-management discipline. It does not make safeguarding, legal or clinical decisions.

Six Premium QA tests

  1. Case drift
  2. Repeated ineffective intervention
  3. Missing pupil/family voice
  4. No named owner
  5. Overdue review
  6. Lack of measurable impact

What this tool deliberately does not do

It does not infer abuse, diagnose anxiety/EBSA, decide whether absence is justified, recommend legal action, or replace professional safeguarding and attendance procedures.

Where absence may be a safeguarding or welfare signal, follow your setting’s safeguarding procedures and current statutory guidance.
10 • Evidence pack

Turn casework into a coherent professional record.

Choose what to include, generate the pack, then print/save PDF or download a Word-compatible version.

Generate the evidence pack when the case record is ready.
Connected resource library

Move from case record to the right next tool.

Live Portal tools and current official guidance. External resources open in a new tab.

Live Portal tool

Attendance Case Conference Generator

Use where the case requires a structured multi-agency discussion and a shared action record.

Open case conference ↗
Live Portal tool

Attendance Barrier Identifier

Explore possible underlying barriers before deciding on the next intervention.

Open barrier tool ↗
Live Portal tool

Six-Week Attendance Support Plan

Create a focused, time-limited plan with owners, actions and review points.

Open six-week plan ↗
Live Portal tool

Vulnerable Pupil Attendance Checker

Bring vulnerability, SEND, safeguarding and attendance information into one review.

Open vulnerable-pupil checker ↗
Live Portal tool

Attendance Conversation Coach

Prepare for respectful, evidence-led conversations with parents, carers and young people.

Open conversation coach ↗
Live Portal tool

Intervention Impact Engine

Test whether intervention activity is producing meaningful change.

Open impact engine ↗
DfE statutory guidance • updated July 2026

Working Together to Improve School Attendance

Current statutory framework for support, barriers, families, escalation and attendance responsibilities in England.

Open GOV.UK ↗
DfE • current support library

RISE Attendance Improvement

Current attendance improvement toolkits, data, communication and pupil-support resources.

Open RISE resources ↗
Safeguarding statutory guidance

Keeping Children Safe in Education

Current safeguarding guidance for schools and colleges. Check which edition is in force on the date you use it.

Open KCSIE ↗
Multi-agency safeguarding • 2026

Working Together to Safeguard Children

Current multi-agency statutory guidance for help, support and protection.

Open guidance ↗
DfE practitioner guidance • March 2026

Children with a Social Worker: Attendance

Attendance considerations for practitioners, senior leaders and related professionals.

Open practitioner guidance ↗
Portal hub

Primary & Secondary School Hub

Return to the wider school Premium toolkit, templates, training and strategic resources.

Open School Hub ↗
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No placeholder destinations.

Every resource card above has a real destination; there are no empty or “#” links in this page.